Job type: Full Time

Loading ...

Job content

Achieving success through the diversity of our people We welcome applications from all talented professionals and will consider each applicant on their individual merits. Browse through our current opportunities to find your place at Norton Rose Fulbright and apply online. Job TitleApplication Support Analyst Work TypeFull Time - Permanent Job LocationNewcastle (UK) Practice Group/DepartmentInformation Technology RoleBusiness Services Description We’re Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. Our Newcastle Hub is currently recruiting for a Application Support Analyst. As well as the relevant skills and experience, we’re looking for people who are innovative, commercial and value the work that they do. We celebrate multiple approaches and points of view and believe diversity drives innovation, so we’re building a culture where difference is valued. Our office is based right next to the Tyne Bridge and within striking distance of the City Centre and although we are all working remotely currently, longer term we are proud to offer a hybrid working model retaining the best elements of remote and in-office working to create a culture of high performance though flexibility and encouraging a healthy work/life balance of working arrangements. The Role As the Application Support Analyst you will be reporting into the Application Services Manager. The role provides third line technical application support & maintenance across the suite of Norton Rose Fulbright applications. You will provide assistance as required to functional enhancement via an agile based approach or more form project delivery. Quality of service delivery & support is key in this role, as is a knowledge of application development and an appreciation of infrastructure design. You will need a strong problem solving and a pragmatic approach. Skills and Experience Experience of supporting and maintaining enterprise applications with a good appreciation of applications design & development including database and infrastructure technologies. Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. Experience of critical Legal systems is desired: Corporate workflow solutions, such as IntApp Open / Flow Corporate document management systems, such as iManage Corporate sensitive data management ’Wall’ solutions Experience of implementing, customising and supporting third party systems including managing suppliers to delivery. Awareness of structured development, analysis & project management methods (Prince, DSDM, UML etc. Experience of supporting and maintaining enterprise applications with a good appreciation of applications design & development including database and infrastructure technologies. Experience of implementing and customising third party systems. Experience of programming structure, concepts and Integrated Development Environments (IDEs). Awareness of structured development, analysis & project management methodologies. Core technical skills to include T-SQL Experience of .Net is advantageous. ITIL certification with practical application Our clients come first and whilst we have a high performance culture and work hard as a team, in return we offer range of competitive benefits including: 25 days hols + Bank hols - Buy up to 5 days GP Service Bupa Healthcare Pension Flexible working In addition, we are proud of our established health and wellbeing programme which supports our employees through mental, physical and lifestyle challenges. Norton Rose Fulbright is committed to promoting a diverse workforce and an inclusive workplace where everyone can realise their full potential and career ambitions on the basis of merit and skill. We offer a range of family friendly and inclusive employment policies, flexible working arrangements, and employee networks. Find more about Diversity and Inclusion here. Norton Rose Fulbright is an equal opportunities employer. We will make reasonable adjustments to our application process to ensure that you have the best chance of success. We understand that there’s not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements. Please contact our Recruitment team on IND2021 Additional Documents Job description Download

Loading ...
Loading ...

Click to apply for free candidate

Apply

Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...