Case Manager- ParentsNext

Community Solutions

View: 185

Update day: 28-09-2023

Location: Mackay Queensland

Category: Social Work / Community Services


Job type: Full Time

Salary: ~ $80,000

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Job content

We are now looking to hire a Case Manager on a full-time contract basis initially to end October 2021 to support our high-quality outcome focused ParentsNext pre-employment program. This role will essentially be responsible for assisting parents to identify achievable goals and activities that will support their transition to employment and/or further their education and training. This may include referrals to specialist services, facilitating group activities and linking parents with community-based supports.

Other key duties will include:

  • Effectively support participants to identify their barriers to employment and to set personal goals.
  • Maintaining regular contact with participants, providing advice and comprehensive pre-employment support.
  • Maintaining up to date knowledge and providing appropriate referrals for participants seeking support with domestic and family violence.
  • Sharing information and expertise with the broader employment services team to effectively support participants who disclose domestic and family violence.
  • Liaise with stakeholders such as Services Australia, education and vocational training providers, community services and employers for the benefit of connecting participants
  • Meeting key performance indicators by converting leads into sustainable placements

About You

You will have a solid understanding of the issues experienced by parents, including barriers to education, training and employment.

The successful applicant will also ideally have:

  • Demonstrated experience working with families with multiple and complex needs
  • Knowledge of current labour markets and programs
  • Ability to build rapport and motivate participants
  • Experience in supporting people who have experienced domestic and family violence and a sound understanding of trauma informed practice.
  • Excellent interpersonal and consultation skills to enable the fostering of strong networks within the community
  • Strong administrative and compliance capabilities
  • Positive attitude and a willingness to learn and adapt
  • Focus to deliver high performance

A current and valid driver’s licence is essential, as is a current Blue Card or the willingness to gain one prior to successful commencement.

On Offer

In addition to a highly competitive salary package, Community Solutions offers numerous benefits such as salary sacrifice, salary continuance, purchase of additional annual leave and corporate health insurance.

To demonstrate your interest in this role please submit a cover letter and up to date resume outlining your relevant experience as per the advertisement above.

The Organisation

Community Solutions Group makes a difference in people’s lives supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver services focused on the employment, education, wellbeing and independence of individuals, families and communities across Queensland, Victoria and South Australia.

Community Solutions Group is part of Endeavour Foundation; one of the largest not-for-profit organisations in the country. Within our Specialist Employer Services area, the ParentsNext program provides assistance to parents with young children. It supports parents to set education and employment goals, develop a pathway to achieve their goals and link them to services and activities in the local community.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Andrew Goold on 0436603394, quoting Ref No. 954590.

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Deadline: 12-11-2023

Click to apply for free candidate


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