Job type: Full Time

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IT Service Desk Operator
Information Technology Department
Permanent Full time
80 Hours a fortnight with an ADO

Ballarat Health Services is seeking a highly motivated and customer focused individual to join our team as a IT Service Desk Operator and work in the Information Technology department. You will monitor the IT phone system, ensuring all incoming calls are answered and information is logged accurately along with analysing, triaging and managing each request until the request has a resolution.

Your communication and interpersonal skills will be of the highest standard, including the ability to identify and solve problems constructively, listen, and relay information. The ability to work well with others in the team is important, as is the ability to work without supervision when required.

Employing around 4,300 staff, BHS’ mission is to deliver quality care to the communities we serve by providing safe, accessible and integrated health services resulting in positive experiences and outcomes. Our core values of Teamwork, Respect, Compassion and Accountability are central to our organisation and this role in delivering our outcomes.

As part of Ballarat Health Services this role offers a number of fantastic benefits including:

  • Stability and confidence in an ongoing permanent role within a government organisation
  • Access to Salary Packaging over and above the base wage rate
  • Access to an Employee Assistance Program for you and your family

If you feel that you are suited to this exciting opportunity, applications can be made on the Ballarat Health Services website via the e-recruit portal. If you have any further enquiries, please contact Jackie Martin on 0419 387 791

Appointment is subject to a satisfactory Immunisation clearance and a satisfactory current Police Record Check.

BHS is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTI) people.

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