Job type: Full Time

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Manager Business Unit (Food Services & Inmate Employment) – Shortland Correctional Centre, Cessnock (Corrective Services NSW)

  • Great opportunity to work in Government!
  • Full-Time/ Ongoing opportunity
  • Salary $125,159.00 pa plus employer’s contribution to superannuation and annual leave loading

About us

The Department of Communities and Justice delivers legal, court and supervision services to the people of NSW by managing courts and justice services, implementing programs to reduce crime and re offending, managing custodial and community-based correctional services, protecting rights and community standards and advising on law reform and legal matters.

Corrective Services NSW employs trade Overseers, Senior Overseers and Managers in Corrective Services Industries (CSI) providing inmates in correctional centres with vocational training in service and commercial industries to improve their employment opportunities when they are released from custody. Employment is a proven factor in reducing the risk of re-offending.

We are looking for an energetic and motivated qualified person to maintain and manage employment locations at Shortland Correctional Centre located at Cessnock.

About the role

The role will require you to manage, plan, and control all areas of inmate employment in compliance with CSI wage policy. You will also oversee the activities of projects within locations to services clients ensuring productivity, efficiency and other commercial objectives are achieved and that quality, statutory compliance and safety requirements and customer needs are met.

In this role the Manager of Business Unit will be required to ensure resources and budgets are managed efficiently, provide advice for optimising inmate employment as well as strategic improvement and business development. As the Manager of Business Unit, you will also responsible for building and maintaining key stakeholder relationships, source local business opportunities, promote awareness of CSI capability and contribute to business growth.

For additional information on the role and responsibilities please click here to download the role description

Should you be successful and do not hold a current Certificate III in Correctional Practice, you will be required to complete the Certificate III in Correctional Practice or specified mandatory training in accordance with specified CSNSW timeframes and requirements.

About you

  • Extensive management experience gained in a commercial manufacturing environment. Relevant experience in Bakery Operations, Food Manufacturing, Print Operations, Packaging desirable but not essential
  • Experience in assessment and the application of Quality Management Systems
  • Have a commitment to Customer Service
  • Possess project management experience in managing resources and budgets to achieve planned outcomes
  • Demonstrated experience in developing and implementing operational plans to ensure quality, productivity, operational efficiencies and organisational objectives are met in delivering products to clients
  • Energetic and motivated manager who wants to drive operational excellence of an assigned team within the organisation
  • Willing to drive and continually motivate a team of employed trade Overseers and Senior Overseers
  • Have experience in creating and maintaining a safe work environment
  • Ability to learn and operate business management systems (experience using PRONTO is highly desirable)
  • Knowledge of CSI wage policy and inmate employment is highly desirable.

Essential Requirements

To be successful in this role you must have:

  • A Current Certificate III in Correctional Practice or capacity to complete Certificate III in Correctional Practice in accordance with specified CSNSW timeframes (10 Weeks Paid Training)
  • Obtained tertiary qualifications in the following: (Minimum Certificate III) Management, Bakery Operations, Food Manufacturing, Print Operations, Packaging or related industry
  • Current unrestricted driver’s licence and preparedness to drive a vehicle in the course of performing the role

How to apply

Simply click on the “Apply” button below and attach the following:

  • Resume (maximum 3 pages)
  • Cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as specified in the role description (please refer to the Role Description so that you can address the highlighted capabilities)
  • Copies of relevant Trade Qualifications MUST be attached
  • Answer the pre-screening questions below – we are looking for you to demonstrate your competency in this focus capability. Maximum of 250 words per question. Attach your responses to the online application
  • Question 1: (Focus Capability – Manage and Develop People)

    Describe a situation where you had to coach a staff member on improving their performance. How did you determine the areas for improvement and how did you support them in achieving their goals?

    Question 2: (Focus Capability – Optimise Business Outcomes)

    Please give an example of actions you have taken to improve the efficiency of your organisation. What did you do? What was the result?

    For application enquiries or technical issues, please contact Mariyah Hanif via email:

    For more specific information about the role please contact David Thomas via email:

    Closing date:Wednesday 1st September 2021, 11:59 pm

    A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. If a vacancy arises in your preferred location during this time, you may be contacted and asked to attend the location to meet the manager. From there a final decision will be made regarding whether to activate the talent pool. Offers are based on location preference, capabilities, knowledge and experience.

    To ensure recruitment at the Department of Communities and Justice continues without interruption during the COVID-19 pandemic, some interviews and assessments may be performed using alternative methods. This may include video interviewing, telephone interviewing and online assessments. If you are successful following review of your application, you may need to perform assessments and/or interviews via online platforms using a PC, laptop or smart phone. By doing so, we will be adhering to the strict social distancing advice currently in place.

    Inclusion and Diversity lies at the heart of how we recruit
    We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQ+ and other diversity groups. If you require an adjustment within the recruitment process, please contact Mariyah Hanif on and advise us of your preferred method of communication. If you are looking for more information about workplace adjustments at DCJ, please visit our Careers site.

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