Job type: Full Time

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Job content

About us

At Sydney Trains our vision is to keep Sydney moving by putting the customer at the centre of everything we do. We work at the heart of local communities and integrate cutting edge technology to deliver efficient rail services which exceed expectations and support a rapidly growing economy.

The opportunity

Right now, we have one temporary 2 year position available for an experienced Project Manager in our Customer Operations, Delivery Infrastructure team to lead the end to end delivery of successful wayfinding projects.

Transport for NSW is delivering a new integrated approach to wayfinding and signage for the NSW transport network. The new signage provides consistent and easy-to-follow visual messages. We have already rolled out the new signage in most of our stations, as Project Manager you will take on the end-to-end management of the progressive upgrade of station precincts across the network.

What you will be involved in:

  • Planning and delivery of Wayfinding projects
  • Stakeholder management to ensure appropriate consultations and governance checks are undertaken
  • Manage key milestones with internal and external stakeholders including, design, engineering, production, installation and completion

Please click here to view a copy of the position description.

About you

You are a proactive and hands on ‘seasoned’ Project Manager with demonstrated ability in delivering projects on time, on budget, on quality with a strong background in stakeholder management and outcome focus. You will have significant experience managing and delivering customer experience or customer service projects. You take a human-centered design approach to all aspects of project management and stakeholder engagement.


You are a seasoned Project Manager with solid experience managing the end-to-end delivery of diverse range of projects predominantly wayfinding projects in a rail environment. Your strong project management experience will enable you to manage negotiations with key internal and external stakeholders and coordinate effective solutions in response to concerns, issues and recommendations for each project.

Essential requirements:

  • Relevant tertiary level qualifications or demonstrated equivalent practical experience.
  • Proven experience in contractor evaluation and management.
  • Proven experience delivering projects on time, on budget and to scope.
  • Experience in full end to end solution delivery, including business change.

Salary and benefits

The salary for this position is RC Grade 6 ($127,559 - $141,442) plus superannuation and leave loading.

Sydney Trains offers its employees challenging and rewarding work with opportunities for career progression, learning and development and work-life balance.

Other benefits include:

  • Free travel on Government trains, buses and ferries
  • Flexible work practices, including working from home

For more information on Employee Benefits, please click here.


Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

How to apply

To apply for this position, please submit a resume and answer all questions within the online application process.

Applications close: 11:59pm, Sunday 24 October 2021.

We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities. We enable our people to work in ways that work for them and their teams.

Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.

For any enquiries, please email Marney Hamilton at

Apply today to register your interest!

Find out more about Sydney Trains at

Applicants will need to complete merit based selection activities and will be subject to satisfactory medical, drug & alcohol and criminal record checks as part of the selection process. Please note that an eligibility list may be created for this position, of the same classification that subsequently become vacant may be filled using this eligibility list (where the vacancy is within 60 minutes travelling time).

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