Job type: Full Time

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About the business

Australian Regional and Remote Community Services (ARRCS) is not-for-profit aged care and community service provider that provide services including Residential Care, Community Care, NDIS, School Nutrition and Early Learning Childhood programs in the Northern Territory. Our Vision is passionately pursuing new ways to care where people and communities flourish and lead meaningful lives. ARRCS provides regional care and support to people and their communities throughout the Northern Territory from Darwin to Docker River with our purpose is to genuinely connect with the communities we serve, and enable our clients with agency, pride and dignity.

Our people are at the centre of our organisation and ensuring we have the right people in the right roles is the key to the success of our Consumer Centered Service Delivery.

About the role

You’ll be an ambitious self-starter who enjoys a high level of engagement with people from varying backgrounds, cultures and nationalities.

The role of Support Coordinator is located in Alice Springs and is responsible for the coordination and case management of participants individualised services and supports to support the National Disability Insurance Scheme (NDIS). This is in accordance with the clients NDIS Plan and funding. The Support Coordinator is accountable to ensure services are consistent with the relevant legislation, quality framework and funding guidelines through clear communication, system administration and linking individual work to funding outputs to ensure appropriate planning of services are consistent for Community Clients across the Northern Territory.

This role has a real potential to learn and grow and if the above sounds like you then this is the next opportunity for you!

Benefits of working for us

ARRCS is the largest Aged Care Provider in the NT - your career can take you all over the NT including Alice Springs, Tennant Creek, Katherine or if you relocate interstate ARRCS are a pathway to Uniting Care QLD.

  • Salary Packaging through CBB (Approx. $600 extra per fortnight in your bank!)
  • Access to 70,000 Training and Development Courses through our Learning Platform
  • Benestar Employee Wellbeing & Emotional Support

Skills & experience

  • Certificate IV in Aged Care / Individual Care / or Disability Care
  • Driver’s License – Ability to obtain and maintain – C Class – Car
  • Knowledge and experience of the NDIS Support Coordination function and why it is important in building a Participants social capacity and to the overall success of the funded programmes.
  • Knowledge of relevant service providers across mainstream and other community service sectors, including mental health, dementia services and disability providers.
  • Demonstrated experience in working as a team within human services – Aged Care, Disability, Mental Health, Housing or experience in another relevant sector.
  • Demonstrated ability in the use of MS Word, Excel and other online client reporting systems.
  • Demonstrated ability to respond and adapt to competing priorities whilst working unsupervised.
  • Demonstrated ability to empathise with Aged People, their families and Personal Carers.
  • Travel – Ability to travel with overnight stays between Darwin / Alice Springs


  • You must have a National Police Check within the last 3 months (Apply now via
  • Provide Evidence of 2020 Influenza Vaccination
  • Ochre Card (Working With Children)/NDIS Worker Screening

Our staff and volunteers are compassionate and knowledgeable members of the local community, who are committed to providing personalised care and support. More than a service provider, we understand that we are an important part of the regional and remote communities we work in and acknowledge our responsibility to ensure our people are connected to those communities, people and cultures. So why not join our team today to benefit the local community that you work in!

ARRCS is committed to engagement with people of all ages, from varying backgrounds, cultures and nationalities and we strongly encourage Aboriginal and Torres Strait Islander people, people with lived experience of disability, people from CALD and the LGBTQI+ communities to submit their applications.

To discuss this opportunity in a safe and confidential manner or to advise us of how we could adjust our recruitment process to meet your accessibility needs please contact our People and Culture Team on 8982 5221.

To apply online, please click on the appropriate link below.

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Deadline: 12-11-2023

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