Job type: Full Time

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Join the passionate team at Workways delivering employment services across Australia!

Job Description

Workforce Partner


Job Id Number:21154

Contract: Permanent - Full Time

Play a key role in our team in a purpose driven Not for Profit organisation dedicated to making a positive social and economic difference in our communities.

  • The chance to be a part of a rapidly growing team
  • Receive competitive remuneration & salary packaging
  • Staff Incentives

Who are we!

Workways Australia - we get people connected. We’re a high, not-for-profit organisation delivering employment, environmental, youth and community services throughout Victoria, NSW, ACT and Queensland. Workways is a community focused organisation committed to making a positive social and economic difference for those living and working in our communities.

Key tasks of the DES Workforce Partner

    • Maintain regular contact with customers and employers, providing mentoring and advice
    • Maintain progress reviews and identify next steps at each milestone, ensuring all customers move forward in their journey.
    • Introduce and advise on best practice solutions and effective interventions when required
    • Provide guidance on appropriate training and coordinate activities around workplace diversity and creating customised employment.

About the role

The Workforce Partner is focused on providing ongoing support to customers and employers within the Disability Employment Services (DES) program to ensure sustainable employment and outcomes are realised.

The role devises interventions and solutions to work with the customers and employers to improve prospects of maintaining sustainable employment, while also working with employers to appropriately plan and develop their workforce to create future employment opportunities and to improve overall staff retention.

A solid understanding of people centred case management principles including barrier management is core to continued success as well as a detailed understanding of the principles of workforce planning.

Key skills and experience

The successful applicant will be required to demonstrate the following skills and qualifications, providing answers to the Key Selection Criteria listed below when submitting your application:

  • Experience in creating customized employment opportunities and diversity programs
  • Experience in job seeker service delivery and mentoring; able to effectively access appropriate job seek training needs and provide guidance
  • Exceptional customer service and stakeholder management skills
  • Excellent verbal and written communication skills and able to adapt style to suit audience.
  • High level of resilience and ability to remain calm and keep a positive attitude when responding to a range of situations.
  • Effective conflict resolution skills and the ability to work with challenging individuals and their behaviours

We offer our staff attractive salary packaging and employment conditions, staff development programs, Health & Well Being initiatives including the Employee Assistance Program.

How to Apply:

To apply for this position please click Apply Now to enter our online recruitment portal. Applications must include a resume, cover letter and quote the Job ID.

Applications close Wednesday 25th August 2021

Workways Australia Limited ACN 141 659 734.

Please note that the successful applicant will be subject to a satisfactory Police check and WWVC/WWCC/Blue Card (as required per State/Territory) as a pre-condition of employment.

Aboriginal, South Sea and Torres Strait Islanders are encouraged to apply for this position.

If you have any questions regarding the role please contact

Workways Australia Ltd respectfully acknowledges the Traditional Owners of Country throughout Victoria, New South Wales, Australian Capital Territory and Queensland, and pays its respect to the ongoing living cultures of Aboriginal peoples

Desired Skills and Experience

To download the positions description and view the selection criteria, please click the link below:

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Deadline: 12-11-2023

Click to apply for free candidate


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